Business features and benefits:

Why choose an international toll-free number?

The toll free number (1800 number, 400 China number) is suitable for any customer service related activities. It can be used as a marketing tool to engage customers and make it easier for customers to connect with you wherever they are. Helps to improve the quality of customer relationships.

High quality infrastructure

A stable private network that strictly adheres to SLAs to ensure call quality by avoiding redundancy and communication interference.

Excellent safety

Data encryption to ensure the privacy and security of all communication records, private and secure storage of customer’s historical communication data

data analysis

Monitor through real-time data, continually improve services, and generate comprehensive reports to help you better understand your customers’ preferences.

24×7 support

Provide 24/7 support to our global customers to solve any challenges or problems they encounter.

Best value for money service price

The highest quality service on the market, coupled with the most competitive prices.

Cross-industry knowledge

With more than 500 customers from different industries in the world, we provide the best service solutions according to different business special needs and needs.

Product / Background Introduction

example:

ur client is a large multinational company that provides services to all Asia Pacific subsidiaries in Malaysia. We set up toll-free numbers for them on a country-by-country basis so that their customers can contact them without charge. At the same time, additional services such as blacklists and multiple concurrent incoming calls are added as needed.
Online shopping platform: After the addition of China’s 400 free telephone line, domestic customers can directly call for information on goods and orders, improve customer service levels, increase customer loyalty and pave the way for future orders.
Watch and Jewelry Sales Company, set up a VIP line in China with 400 free calls, let domestic VIPs directly call branches or customer service centers to inquire or book goods, and even make appointments for VIP manager entertainment or other inquiry services, not only improve corporate image and service level, but also satisfy customers. Satisfied, sales have naturally increased.

The toll-free number service is helping in bringing a shift in the customer experience by helping your users to reach out to you without paying any extra charges. Now, conversations will not cost anything, since the toll-free numbers are an easy way for you to get connected with your customers for interaction. This 1800 and 400 China number helps you connect your customers to you with the zero cost and will help you become a bigger brand in the business world.

Benefits of our Toll-free number service

• Document and store interactions with your clients, and use them for potential training and other purposes.
• It’s easy to recall a toll-free phone number and consumers connect the number to your brand.
• Keep a consistent and effective track on all consumer calls that come to your toll-free phone.
• In the IVR menu, immediately route the calls to the concerned department based on the caller’s feedback.
• With a toll-free number, the users can easily connect to you and that too at no cost. This makes it easy for them to meet you and ensure they have a better chance of staying with you.
• Get comprehensive and downloadable details of your regular business calls via SMS and email.